Recruiter - Light Industrial Recruiting, Sourcing - 250667JSUS

Recruiter
Customer Service, Sourcing
Light Industrial Recruiting

Service to our customers is considered a core competency for all employees. We define service as an everyday activity where the needs and request of our applicants and customers are fulfilled through responsiveness and quality of delivery. Our reputation is built one interaction at a time and each interchange with a customer should be a positive and warm experience for the recipient. We count on all of our employees to strive to deliver industry leading service with a positive helping spirit.

The Recruiter will be responsible for matching the skills of field employees to customer requirements, increasing existing business, bringing in new customers and applicants, and keeping gross margins at the highest level possible. This includes a commitment to fill all open job orders daily, and work nontraditional business hours as needed.

Position Responsibilities include:

Develop, implement and manage an individual recruiting strategy to bring in applicants through existing and new sources in order to maintain an effective pool of field employees.

Utilize electronic process in recruiting and placement to maximize efficiency and time saving.

Manage ad generation for new business and recruiting sources.

Create attractive and effective ads for job posting to the internet and other advertising mediums.

Regularly review current advertising methods, managing changes as needed.

Source qualified candidates in all administrative and light industrial job classifications.

Conduct in-depth interviews to evaluate, identify and summarize relevant experience, and hard and soft skills to make hiring determination as a Volt employee.

Accountable for using discretion to determine which candidate is most qualified to refer to Volt's customers.

Successfully oversee the order filling process from beginning to end. This may include: resume and cover letter submittals, coordination of interview time with customers and field employee; timely follow-up on submittals and interviews; and coordination of any company specific screening and orientation.

Respond to customers within one hour of order placement for ASAP orders.

Follow up with daily status communication on open orders.

Calls preferable, e-mail only is acceptable if customer requests.

Insure total customer satisfaction by handling all inquiries and resolving problems arising with customer or field employees, including counseling, involving Management when necessary.

Candidate advocacy through marketing the candidate and resolving employee inquiries and issues.

Represent the company to our customers and candidates, acting as a liaison between Volt and our customers to troubleshoot and problem solve any customer or candidate related issue and inquiry.

Handle field employee related issues, such as coaching, counseling and making determinations to end employees' assignments and/or terminate their employment with Volt.

Make business decisions that impact the profitability of the branch.

Negotiate bill rates with customers that result in maximum gross for the branch. This may include: presenting conversion options at any time during an assignment and/or offering the facts and benefits of Professional Search when an order is placed.

Knowledgeable of branch metrics and make business decisions that positively impact the profitability of branch.

Place UI, WOTC and SUI capped candidates.

Know even numbers in pay-rates where negotiable, quote "up to" bill rates, avoid high risk WC placements, drive conversion fees, charge more for ASAP assignments and service intensive business, increase walk-on placements.

Negotiate labor rates with employees to ensure the placement of the most qualified candidate.

Use advanced features of databases to generate reports of current and past activity to identify business trends.

Develop new business through research and prospecting, and turning customer inquiries into job orders.

Actively market qualified field employees to new and existing customers.

Follow up regularly with candidates and customers to maintain relationships to build knowledge of needs and opportunities.

Maintain familiarity with the most effective recruiting tools appropriate to your branch, including: field employee pool, availability list, database searches, internet searches, resume searches, other job boards and organizations.

Lead generation for new business and recruiting sources.

Orient field employees on Volt's policies, procedures and expectations.

Required Skills for this Recruiter position includes the following:

2 years experience in a customer service environment

2 years sourcing or recruiting experience preferred

Associate or Bachelor's degree in comparable field preferred

Strong computer and internet skills

Experience with Light Industrial Recruiting a plus

Effectively communicate verbally (including telephone), in-writing and in-person with internal staff, external customers and field employees

Ability to make sound business decisions under pressure and prioritize workload

Assimilate well into a team environment

How to Apply:

No Corp to Corp or Agency responses at this time. Thank you.

Qualified Candidates: please email your resume as a Word.doc attachment, with the complete job title and number in the subject line.

Volt is an Equal Opportunity Employer and is dedicated to fostering diversity in the workplace.